Charging time is too long & Charging cannot be done even if the charging case is connected to a computer

Charging time is too long

Check that the charging case and the computer are directly connected, not via a USB hub.
Check that you are using the supplied USB Type-C cable.

Charging cannot be done even if the charging case is connected to a computer

Check that the supplied USB Type-C cable is properly connected to the USB port of the computer.
Check that the charging case and the computer are directly connected, not via a USB hub.
There may be a problem with the USB port of the connected computer. Try connecting to another USB port on the computer if one is available.
Try the USB connection procedure again in cases other than those stated above.

https://helpguide.sony.net/

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"Charging time is too long & Charging cannot be done even if the charging case is connected to a computer"

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